Posted in writing

12 Quick Steps for Effective Business Emails~ 2013-1025


Business emails:

  1. Business emails should always keep a respectful tone.
  2. Distribute emails sparingly; send them only to those who truly need to know
  3. Keep emails short; emails should be shorter than memos and much shorter than letters
  4. Refer to previous emails to ensure your reader is properly oriented
  5. Write a simple subject line so that the reader knows whether to read the email now or later
  6. Emails should only address one subject per email.
  7. Read the email before it is sent to check for tone; when in doubt, change it
  8. Avoid emoticons and unnecessary attachments
  9. If you use a salutation, use whatever title you would use in a letter
  10. Avoid using ALL CAPS
  11. Use proper punctuation and capitalization
  12. Sign the email with your
  • name
  • title
  • company name, address, email address, fax number and voice numbers


Dr. Sheila Embry is a govie, author, pracademician, sister, aunt, cousin, and friend who loves to read, write, think, and laugh. Many of her blog postings are summaries or excerpts of books that she read and wants to share to encourage others. An author with more than 25 years experience within the legislative and executive branches of the U. S. federal government holding 3 accredited degrees: Doctor of Management in Organizational Leadership, Master of Arts in Human Resources Development, and Baccalaureate of Business Administration, she believes in continuing learning both on and off the job. She has been recognized with multiple professional and writing awards for her peer-reviewed, publications. Click the bibliography page above for a listing of all the publications.

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