Posted in writing

8 Qualities of Outstanding Trainers ~ 2013-1117


Now that you have a good training plan, how about trainers?  Are your trainers ready to go?  Outstanding trainers have the following qualities:

  • Kind and considerate
  • Gives recognition and praise
  • Flexible
  • Humorous
  • Non-threatening
  • Interest in the audience
  • Knowledge of content
  • Energetic
  1. Kind and considerate: Do the trainers consider the needs of the learners during their preparation and performance phases? Do they respect learners’ questions and values? Do they follow through with their promises?  Do they begin and end classes on time?
  2. Gives recognition and praise: Do the trainers support the learners during the process, adapting to varying levels of expertise? Do they take time during the preparing phase to create small, legitimate ‘awards’ of recognition to be used during major segments of training? Do they praise quick answers and good guesses?
  3. Flexible: Do they adapt the training to the learning capacity of the learners? Do they think on their feet? are they creative with buffer time?
  4. Humorous: Do the trainers smile a lot? Do they work in appropriate humor? Do they have open anecdotes built into their training? do they know a few jokes?  Can they laugh at themselves?
  5. Non-threatening: Do the trainers create non-threatening learning environment? Are learners free to question and challenge assumptions? Are learners rewarded for performance and encouraged when they falter? Do they define the learning environment both verbally and physically?
  6. Interest in the Audience: Do the trainers have a genuine interest in the audience? Can learners sense the trainers’ dedication to their learning process? Do they know you want them to succeed?
  7. Knowledge of content: Do the trainers know their subject? Are they experts? Are the answers correct and convincing? Do they have a depth of knowledge that learners of all levels can understand?
  8. Energetic: Are the trainers energetic? Do they command the room? Are they excited before each training? Is their method vibrant and magnetic? Do they energize the room?





Learners leave with at least one take back

No take backs for learners

Makes learners feel confident

Makes learners feel inadequate by being condescending

Personalize training for learners

Provides canned training

Provides practical solutions with no jargon

Too idealistic

Provide activities

No action or activities

Encourage participation and discussion

Does not promote participation

Make it comfortable for learners to participate

Does not provide opportunities for questions

Control the group

Allows side conversations not relevant to training

Believe in what s/he teaches

Vague, unsure

Ensure training is relevant

Activities or actions do not match training

Provide good visuals and good contact

Insufficient or no audios, visuals;

group is too large

Create a feeling of support

Cold, impersonal

Provide references to supplement the training

No new ideas

CITE: Kagan, L. (2007). Dynamic Trainer! San Clemente. CA. Kagan Publishing Company


Dr. Sheila Embry is a govie, author, pracademician, sister, aunt, cousin, and friend who loves to read, write, think, and laugh. Many of her blog postings are summaries or excerpts of books that she read and wants to share to encourage others. An author with more than 25 years experience within the legislative and executive branches of the U. S. federal government holding 3 accredited degrees: Doctor of Management in Organizational Leadership, Master of Arts in Human Resources Development, and Baccalaureate of Business Administration, she believes in continuing learning both on and off the job. She has been recognized with multiple professional and writing awards for her peer-reviewed, publications. Click the bibliography page above for a listing of all the publications.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s