Posted in self-improvement

Civility ~ 25 Answers

  1. TRUE = If you are asked to pass the rolls, pass the butter without being asked.
  2. TRUE = The person with the highest rank in the business is mentioned first in an introduction despite gender.
  3. TRUE = In an office setting, select the arm chair, not the sofa.
  4. TRUE = Every industry has its own wardrobe requirements.
  5. FALSE = In business, a man should wait for a woman to offer her hand first in introduction.
  6. FALSE = As you eat, use your silverware from the inside out.
  7. FALSE = Showing cleavage is appropriate in work settings.
  8. TRUE = The use of silence is a powerful way to establish presence.
  9. TRUE = Beautiful teeth project an image of good breeding and good health.
  10. FALSE = If you are served before others, it is okay to eat so your food won’t get cold.
  11. TRUE = General rule of table settings is liquids to your right and solids to your left.
  12. TRUE = Sit as close to the leader as protocol permits.
  13. TRUE = Standing up while on the phone enhances the quality of your voice.
  14. FALSE = Intimidation works when all else fails.
  15. TRUE = It is impossible to be considered sophisticated without a basic knowledge of etiquette.
  16. TRUE = Creating a calm presence is particularly important when you have made a severe social mistake.
  17. TRUE = If you associate with negative people, you will be thought of as negative.
  18. FALSE = It is okay to use someone else’s idea and take credit for it.
  19. FALSE = If you and your supervisor have a disagreement, it is okay to go over his or her head without telling him/her first.
  20. TRUE = Business casual attire has more emphasis on business than casual.
  21. TRUE = Community involvement is part of having a professional presence.
  22. TRUE = It is easier to influence others in person than by phone, email, or fax.
  23. TRUE = It is difficult to move forward in any organization without engaging in office politics.
  24. FALSE = If you have tattoos on your arm, it is okay to show them at work.
  25. TRUE = A confident statement can be negated by weak body language.

How did you do?

Love and light,


CITE: Floyd Sutton, D. (2004), Workplace Etiquette: A Guide to Surviving and Thriving in Today’s Workplace



Dr. Sheila Embry is a govie, author, pracademician, sister, aunt, cousin, and friend who loves to read, write, think, and laugh. Many of her blog postings are summaries or excerpts of books that she read and wants to share to encourage others. An author with more than 25 years experience within the legislative and executive branches of the U. S. federal government holding 3 accredited degrees: Doctor of Management in Organizational Leadership, Master of Arts in Human Resources Development, and Baccalaureate of Business Administration, she believes in continuing learning both on and off the job. She has been recognized with multiple professional and writing awards for her peer-reviewed, publications. Click the bibliography page above for a listing of all the publications.

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