Which of these authors or theories speak to you? Why?
CHRIS ARGYRIS “Teaching Smart People How to Learn” Strive toward productive reasoning and not defensive reasoning to assist adults to perform consistently and perform effectively
JOHN SEELY BROWN “Research That Reinvents the Corporation”
PARC and XEROX story: (1) Research on new work practices is as important as research on new products: (2) Innovation is everywhere, the problem is learning from it; (3) Research can’t just produce innovation, it must “coproduce” it; (4) The research department’s ultimate innovation partner is the customer. It’s never enough to just tell people about some new insight. Rather, you have to get them to experience it in a way that evokes its power and possibility.
PETER DRUCKER “The Coming of the New Organization” Restructuring management styles to those of hospitals and symphony orchestras thru task forces; knowledge throughout the agency not at the top creating information-based organizations
DAVID A GARVIN “Building a Learning Organization” The 3Ms approach – meaning, management and measurement using (1) systematic problem solving, (2) experimentation, (3) learning from past experience, (4) learning from others, (5) transferring knowledge
DOROTHY LEONARD AND SUSAAN STRAUS “Putting Your Company’s Whole Brain to Work” Different people have different thinking styles: analytical or intuitive, conceptual or experiential, social or independent, logical or values driven.
ART KLEINER AND GEORGE ROTH “How to Make Experience Your Company’s Best Teacher” Create a learning history, a written narrative of the organization’s recent set of critical episodes, a corporate change event, a new initiative, a widespread innovation, a successful product launch or even a major reduction in the work force.
IKUJIRO NONAKA “The Knowledge Creating Company” Managing not with just hard “explicit” knowledge but also with soft “tacit” knowledge is important to reach mastery; manage organizations by metaphors and organizational redundancy
JAMES BRIAN QUINN, PHILIP ANDERSON & SYDNEY FINKELSTEIN “Making the Most of the Best” Professional intellect includes the cognitive knowledge (know what), the advanced skills (know-how), systems understanding (know-why), self-motivated creativity (care-why). Developing professional intellect includes recruiting the best, force intensive early development, constantly increase professional challenges, and evaluate and weed.
Reference: Harvard Business Review on KNOWLEDGE MANAGEMENT
For a list of Sheila’s books, check out http://www.amazon.com/-/e/B003HWM3PI