Posted in leadership

Co-Active Coaching: Quick Notes – Listening

  • Listening: Level 1 listening is internal – hearing the words of the other person but focusing on what they mean to us, i.e., looking inside. Level 2 listening is focused listening with attention laser-focused on the other person. Level 3 is a global range of listening that includes hearing the emotions, the body language, and the environment itself.
  • People get bigger when they know they’re being listened to; they have more presence. They feel safer and more secure and can begin to trust. Listening includes 1. articulating or mirroring back to clients what they’ve said to you; 2. clarifying which is the skill of listening, asking, articulating, reframing and testing different perspectives to assist the client in seeing more clearly; 3. meta-view which is getting in a hypothetical helicopter with the client and going up to about 5,000 feet and then looking down on the big picture of life from another view; 4. metaphors which is a way to draw on imagery and experience to help the client comprehend more easily; and 5. acknowledging which strengths the client’s foundation.

Reference: Whitworth, L, Kimsey-House, H., Sandahl, P. Co-Active Coaching. (1998) Palto Alto, CA: Davies-Black Pub


For a list of Sheila’s books, check out



Dr. Sheila Embry is a govie, author, pracademician, sister, aunt, cousin, and friend who loves to read, write, think, and laugh. Many of her blog postings are summaries or excerpts of books that she read and wants to share to encourage others. An author with more than 25 years experience within the legislative and executive branches of the U. S. federal government holding 3 accredited degrees: Doctor of Management in Organizational Leadership, Master of Arts in Human Resources Development, and Baccalaureate of Business Administration, she believes in continuing learning both on and off the job. She has been recognized with multiple professional and writing awards for her peer-reviewed, publications. Click the bibliography page above for a listing of all the publications.

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