- State your expectations clearly.
- Pay attention to processes and alignment
- Create accountability and rewards
- Provide the skills and tools to put principles into action
- Talk about integrity often
- Welcome bad news
- Don’t forget personal leadership
Leaders live in a fishbowl. Everything you do is open for analysis, interpretation, and comment. Leaders are always on. Leaders never have a day off. So, because you are human, what do you do when you mess up:
- Admit it and own up to it if you did it. (Don’t just say you are sorry; admit your mistake.)
- Act on it. (Once you’ve admitted the mistake and apologized, do something. )
- Move on but don’t forget. (“Those who fail to learn from history are doomed to repeat it.”)
“I did it. I made a mistake. I am sorry, and I take responsibility. Here is what I will do to make it right (or How can I make it right). ” It’s that simple.
Reference: Randy Pennington. (2009). On My Honor I Will: The Journey to Integrity-Driven Leadership. Dallas, Texas: Penland Scott Publishers
For a list of Sheila’s books, check out http://www.amazon.com/-/e/B003HWM3PI