Techniques for Building Credibility
Honor confidentiality – When you honor the confidentiality of information entrusted to you, you develop a reputation as someone trustworthy. Protecting the privacy of data can include keeping what you’re told verbally in confidence as well as taking steps to protect the privacy of written or typed documents and information that’s stored electronically.
Deliver on your promises – Ensure all your projects meet the agreed goals, on time, and that you follow through on all the commitments you make. Promise less and deliver more, and ensure all parties’ expectations of you are clear.
Accept responsibility – Acknowledge responsibility by acknowledging your mistakes and your part in failures, rather than blaming others. Also make a point of acknowledging others’ efforts and of giving credit where it’s due.
Strengthen your expertise – Research your ideas in print, online, and by consulting those with relevant knowledge and skills, and master the terminology associated with your field. Also cite trusted sources to back up your proposals and, when possible, get endorsements from credible allies to back up your ideas.