1. Do not ask, “does anyone have any questions?” Instead use a transition statement or suggest a probable topic for questions.
2. Expect interruptions in small or one-on-one groups. To avoid these interruptions, tell your audience when they can ask questions.
3. If you don’t get any questions, take it as a positive. Restate your main points and leave smiling.
When answering questions at a presentation
1. Use the same body language as when you presented.
2. Welcome the question, clarify it, repeat it, and answer it.
3. Be brief with your answer; elaborate only when necessary.
4. Address the speaker but maintain eye contact with other members of the audience.
5. Don’t be afraid to admit you don’t know something. Instead, say you’ll find out and get back to the questioner; then do so.
6. And getting a hard time from the questioner, put the question back on the questioner or open it for group discussion.
7. And an opinion is offered instead of a question, acknowledge it and move on.