Posted in leadership

The 2020 Workplace Leader

The 2020 Workplace Leadership Model

  • Collaborative mind-set – inclusive decision making; genuine solicitation of feedback
  • Developer of people – mentors and coaches team; provides straight feedback
  • Digitally confident – uses technology to connect to customers and employees
  • Global citizen – has a diverse mind-set; priorities social responsibility
  • Anticipates and builds for the future –builds accountability across levels; champions innovations

The 2020 Workplace Leadership Competencies

  • Smart – has book and common sense
  • Results oriented – has a great execution quotient
  • Unwavering ethics – leads by example and does the right thing when no one is looking
  • Financial acumen – understands the relationships of income statement, balance sheet and cash flow of a business
  • Quick study – has the ability to pick up data, trends, issues, opportunities, etc.
  • Values diversity – team reflects a balance of strength
  • Passionate – about the business, and its people

The 2020 Workplace Leadership Characteristics

  • Cultural agility – leveraging the unique skills of our global cultures
  • Boundaryless organization – focusing on the whole, collaborating across the organization chart and not just within their own business
  • Legendary builder of people and teams – Coaching and mentoring both face-to-face and virtually; challenging people to achieve more than they thought they could
  • External focus on excellence – deep knowledge of the customer, their industry, and the global regulatory forces
  • Generational savvy – leading well across 4 generation types
  • Digital proficiency – leveraging technology to accelerate the speed of decision making and business impact
  • Harmonious blend of EQ and IQ – personally self-aware in order to motivate team performance
  • Multiple horizon thinking – rationalizing the distribution of resources and effort across the present and future to balance incremental and bold moves
  • Innovative proliferation – creating a climate of ongoing invention and creative thinking
  • Inspirational communication – motivating employees in both good and bad times; communicating effectively externally with stakeholders and media

The 2020 Workplace Mindset for Leaders

  • Social participation
  • Thinking globally
  • Ubiquitous learning
  • Thinking big, acting fast, and constantly improving
  • Cross-cultural power

The 2020 Workplace Initiatives for Leaders

  • Adopt a global mind set
  • Build a reputation as being socially responsible
  • Become uber-connected
  • Personalize the employee experience
  • Enable customer-focused innovation
  • Champion openness and transparency
  • Emphasize learning agility
  • Build citizen leadership
  • Drive systems thinking
  • Create an inclusive culture

Reference: Meister, J. C. & Willyerd, K. (2010) THE 2O20 WORKPLACE: How Innovative Companies Attract, Develop, and keep Tomorrow’s Employees Today. New York: Harper Collins Publications



Dr. Sheila Embry is a govie, author, pracademician, sister, aunt, cousin, and friend who loves to read, write, think, and laugh. Many of her blog postings are summaries or excerpts of books that she read and wants to share to encourage others. An author with more than 25 years experience within the legislative and executive branches of the U. S. federal government holding 3 accredited degrees: Doctor of Management in Organizational Leadership, Master of Arts in Human Resources Development, and Baccalaureate of Business Administration, she believes in continuing learning both on and off the job. She has been recognized with multiple professional and writing awards for her peer-reviewed, publications. Click the bibliography page above for a listing of all the publications.

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