Posted in leadership, performance

RT VIII – Effective Business Practices for Motivation and Communication ~ Chapter 1


Chapter 1 ~ Communicate Successfully to Motivate Effectively by Drs. Patricia A. D’Urso and Audrey Ellison

As Mr. Klein reminds us, “academia and the business world are entwined.” In the Refractive Thinker VIII, there are multiple chapters of studies that prove the following model: Understanding + Communication + Motivation = A higher retention of high level performers.

In Communicate Successfully to Motivate Effectively, Dr. Patricia A D’Urso and Dr. Audrey Ellison listed several studies about communication and motivation. They discussed the disruption in the workplace by disengaged employees, and the advantages of the Herman Brain Dominance Inventory, which I enjoyed very much. They also discussed the differences between male and female communication styles, and how to handle the communication differences in the workplace. To quote the authors, “The more opportunities an organization has to cultivate collaboration between genders, the greater the probability that there will be a strong individual propensity to invest energy in collaborative work, which can lead to significant business outcomes.”

Check out this chapter at

Or, check out the complete book at




Dr. Sheila Embry is a govie, author, pracademician, sister, aunt, cousin, and friend who loves to read, write, think, and laugh. Many of her blog postings are summaries or excerpts of books that she read and wants to share to encourage others. An author with more than 25 years experience within the legislative and executive branches of the U. S. federal government holding 3 accredited degrees: Doctor of Management in Organizational Leadership, Master of Arts in Human Resources Development, and Baccalaureate of Business Administration, she believes in continuing learning both on and off the job. She has been recognized with multiple professional and writing awards for her peer-reviewed, publications. Click the bibliography page above for a listing of all the publications.

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