Motivation: Addressing Job-Related Stress and Ensuring Effective Communication as Best HRM Practices by Drs. Joseph A. Gioia and Temeaka Gray
Communication and employee motivation are fundamental components of successful work environments. Effective communication influences motivation. Motivation is the act or process that influences others’ behavior. In the workplace, the presence of open communication systems and the use of effective communication techniques are likely to motivate employee performance. When motivated, employees may work more effectively toward achieving positive organizational outcomes.
Most employees experience some degree of stress in their jobs. Stress is a multi-dimensional and open-ended response to the environment. Self-perceived stress, an individual’s view of stress, is responsible for that person’s responses to stressors. When stress is constant and left unattended, stress can become a barrier to motivating employees. Workplace demands together with decreased rest and inadequate coping mechanisms can lead to sustained stress activation responses.
Some stress is important for motivation and the completion of everyday tasks; however unrelenting stress can result in complications. These complications are known as distress and can affect employees’ health. Many workplaces implement wellness programs that promote employees’ physical, mental, social, and psychological well-being. Successful principles are based on subjectivity, objectivity, universal truths, and epidemiological research. Humans are biological, psychological, and social organisms that interact with their environment in positive and negative ways based on individual self-perception of environmental stimuli. With proper training, individuals can manage internal and external stressors in their environment by exercising necessary preventative measures and effective coping mechanisms. Effective stress management and intervention programs can be valuable tools in employee retention. When given the appropriate resources to prevent or manage stress, employees are more likely to be motivated to perform their jobs well.
When a job is stressful, management can help by eliminating as many other sources of workplace stress as possible. Transparency in (and good communication about) executive decisions is an important first step.
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