Enlist everyone – be care of terms such as ‘there is not enough time to involve everyone,’ ‘some people cannot be trusted,’ or ‘it’s just not possible to manage input from everyone.’
Put faith in stakeholders – Limited viewpoints can prevent groups from considering crucial information. How many times have you experienced senior management implementing a plan, project, or program without including in the planning the people who will execute it.
Enemies are made, not hired – When people feel left out of the decision-making process, there can be bruised egos, eroded trust, and decrease of confidence. People who have been left out will want to know about the issues, the options that were discussed, and how the participants reached the decision they reached.
If you enlist everyone, you garner the best ideas and encourage a cooperative effort throughout. Steps include:
- Including everyone the decision will affect.
- Invite anyone who may have useful information.
- Cast a wide net; sometimes the best input comes from unexpected sources.
- Ensure that those who should be at a meeting are there by building ownership into the process.
TO REACH A SUCCESSFUL AGREEMENT, DISCOVER SHARED HOPES
Many groups are hope-less. They don’t lack potential. They lack clarity to what is really important to them and their success. Remember to ask often:
- What are your hopes?
- Why are they important to you?
Bring warring groups together to explore their hopes, to share their aspirations to help them
- Become a team
- Work together to accomplish their goals
- Have everyone feel good about the work they do
- Set standards for others to follow
The most powerful thing you can do to reach agreement on even the toughest issues is to help participants in your group discover their deepest hopes. Your shared hopes are willing to come alive if only you ask the right questions and listen to the responses.
Reference: HOW GREAT DECISIONS GET MADE: 10 EASY STEPS FOR REACHING AGREEMENT ON EVEN THE TOUGHEST ISSUES By Don Maruska