- Encourage participants to discuss their hopes and look for common ground
- Be willing to let go of your position for the greater good.
- Seek to find the shared wisdom in the group
- Listen to and reflect what others say
- Use I statements
- Speak about issues, not personalities
- Be candid, offer your best insights and ideas
- Establish constructive communication guidelines
- Focus on information exchange rather than debate
- Assess progress along the way
- Help team members find shared solutions
- Gain commitments to translate the solutions into results
- Bring discussions to a constructive close
Remember, when operating with large groups; do not allow time constraints or difficult dynamics to keep you from engaging everyone who has a stake in the issue or relevant information to offer. Use the process accordion style, moving back and forth between the large group and smaller working groups.
Remember, virtual teams offer great opportunities to tap the best talent. A clear process and thoughtful selection tools will guide you toward your selected objectives.
Reference: HOW GREAT DECISIONS GET MADE: 10 EASY STEPS FOR REACHING AGREEMENT ON EVEN THE TOUGHEST ISSUES By Don Maruska